Terms & Conditions

Effective Date: 04/21/2026

By opting in to receive communications from Highfield Door Sales (“we,” “our,” or “us”), you agree to the following Terms & Conditions.

1. Consent to Receive Communications

By providing your phone number and submitting a website form, you consent to receive customer care and service-related SMS (text messages), phone calls, and/or emails from Highfield Door Sales regarding:

  • Appointment confirmations and reminders
  • Service updates and job scheduling
  • Customer support and follow-ups
  • Estimate and project-related communication

Consent to receive customer care and service-related messages is required to submit certain website forms and is not a condition of purchase.

Users may also optionally consent to receive promotional and marketing text messages through a separate optional checkbox on our website forms.

2. Message Frequency

Message frequency may vary depending on your interaction with our services, including:

  • Appointment scheduling and reminders
  • Ongoing service updates
  • Estimate follow-ups
  • Customer support communication
  • Occasional promotional messages (only if separately opted in)

3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Highfield Door Sales is not responsible for any charges incurred.

4. Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP.

After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

5. Help & Support

For assistance, reply HELP.

Or contact us directly at:
937-293-2531
highfielddoorsales.com

6. Privacy

We respect your privacy. Your information will not be sold or shared with third parties for marketing purposes.

For more details, please review our Privacy Policy.

7. Data Collection & Use

We may collect and store your contact information when you:

  • Submit a form on our website
  • Request a quote or service
  • Communicate with us directly

This information is used solely to provide services and improve customer experience.

8. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to receive communications.

9. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

10. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.